FAQS

What makes ODEON Luxe different from other cinemas?

ODEON Luxe offers luxury seating, enhanced sound and visuals, and an immersive cinema experience.

Where is ODEON Luxe located within Queensgate?

The cinema is situated on the Level 2 of the Leisure hub near the main car park and bus station entrance. It can be access via the lift or escalators that lead up to Putt & Play.

How can I access ODEON when the main shopping centre is closed?

Access to ODEON via the Bus Station or Queensgate Main Entrance close to the car parks.

When does the ODEON Luxe open at Queensgate?

The cinema opens on Sunday 17 November in 2024, bringing a premier cinematic experience to Peterborough.

What types of seating are available?

All seats are luxury leather chairs with extra legroom and personal tables – some also recline too.

How do I book tickets?

Tickets can be booked online via the ODEON website (www.odeon.co.uk), mobile app, or at the cinema box office.

Are there different ticket prices for ODEON Luxe?

Yes, ticket prices vary depending on seat type, showtime, and membership discounts.

What food and drink options are available?

The cinema offers a range of premium snacks, including hot food, gourmet popcorn, and a selection of beverages.

Can I bring my own food and drinks?

Outside food and drinks are generally not permitted to maintain the quality experience ODEON Luxe offers.

Are there any special amenities for families?

Yes, family-friendly screenings are available, with facilities such as baby changing areas and booster seats.

Does ODEON Luxe have accessibility features?

The cinema provides wheelchair-accessible seating, audio assistance, and screenings with subtitles. Queensgate also has a Changing Places toilet and is located next to Shopmobility on Level 11.

What films are currently showing at ODEON Luxe?

Check the ODEON website or app for the latest film listings and showtimes. Visit www.odeon.co.uk for details.

Can I host private events or screenings at ODEON Luxe?

Yes, ODEON Luxe offers options for private hires, including screenings, corporate events, and parties.

Are there loyalty programs available?

Yes, ODEON offers MyODEON membership, which includes discounts, offers, and more. The ODEON Limitless offer provides movie lovers with unlimited access to films at ODEON cinemas for a monthly fee, making it easier than ever to enjoy the latest releases on the big screen.

Is there parking available near the cinema?

Queensgate offers convenient parking with easy access to the ODEON Luxe entrance. ODEON visitors can park for just £1 for up to 3 and a half hours – please bring your parking ticket to the validation machine in the ODEON’s foyer. If you are coming along to a late night showing, please part in the Blue Car Park. Car Park opening times are available at Parking – Queensgate Shopping Centre

What is the cancellation policy for booked tickets?

Refunds are typically available if cancelled within a specific timeframe before the screening. Check the website for details.

Can I use discount codes or gift cards?

Yes, ODEON accepts both discount codes and gift cards, which can be applied online or at the box office.

Are there options for people with sensory sensitivities?

The cinema offers autism-friendly screenings with adjusted lighting and sound levels.

Is there a dress code at ODEON Luxe?

There’s no formal dress code, though guests are encouraged to dress comfortably.

Can I apply for a job at ODEON Luxe Queensgate?

Yes, job opportunities can be found on the ODEON careers website, where you can check for current vacancies.