Plan your visit today

Queensgate is located in the heart of Peterborough with over 100 stores and with so many places to stop for a bite to eat or a refreshing drink you’ll be spoilt for choice

Getting here

Car

It might be in the heart of Peterborough city centre, but Queensgate is really easy to get to by car. The shopping centre is conveniently placed at the centre of a number of major road networks, with four dedicated car parks containing over 2,200 parking spaces.

Yellow Perkins Car Park (PE1 1QL) – Perfect for commuters as it is close to the train station and open until late.

Blue Cavell Car Park (PE1 2AA) – Please note there is not lift in Blue Car Park. If lift access is required while using the Blue Car Park, please park on levels 5, 7, 9 or 11. Use the walkway through to the red car park and follow signs for the lifts.

Red Royce Car Park (PE1 2YB) – Ideal for disabled customers as it has access to shopmobility and changing places toilets on level 11.

Green Clare Car Park (PE1 1NS) – ideal for disabled customers as it has access to shopmobility and changing places toilets on level 11.

Once you are in the area, please follow the signs for the relevant car park.

Train

The main railway station serving Peterborough is just a short 5 minute walk from Queensgate, over a handy footbridge. Here, there are services from East Coast, First Capital Connect, East Midlands Railway, and Cross Country Trains, with routes to destinations all over the country. Whether you’re coming from Scotland or Stevenage, there’s a train ready to take you to our stores.

Get live train updates and link to this Peterborough Station | National Rail

Bus

Just like the shopping centre, the bus station is right in the heart of Peterborough – in fact, it’s just an escalator away from the lower arcade. There’s also a lift available for those with mobility issues. To find out more information about services to and from Peterborough, contact the local public transport information line by calling 0870 608 2608.

You can also check your journey information on the Stagecoach , Delaine, or Coach Travel & Airport Transfers | National Express website.

Come and visit Queensgate today and explore our vast range of retailers, eateries and leisure experiences.

Queensgate Shopping Centre, Peterborough, PE1 1NT

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Opening hours

Shopping Centre

Monday: 09:00 AM - 5:30 PM
Tuesday: 09:00 AM - 5:30 PM
Wednesday: 09:00 AM - 5:30 PM
Thursday: 09:00 AM to 08:00 PM
Friday: 09:00 AM - 5:30 PM
Saturday: 09:00 AM to 06:00 PM
Sunday: 10:30 AM to 16:30 PM

Leisure Hours

Monday: 10:00 AM to 10:00 PM*
Tuesday: 10:00 AM to 10:00 PM*
Wednesday: 10:00 AM to 10:00 PM*
Thursday: 10:00 AM to 10:00 PM*
Friday: 10:00 AM to 11:00 PM*
Saturday: 10:00 AM to 11:00 PM*
Sunday: 10:00 AM to 10:00 PM*

Bank Holiday Hours – 10:00AM – 5.30PM

*Individual store hours may vary. For up to date store hours please visit the stores page where a link to the brand’s website can be found. Bank holiday hours may vary.

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Planning your visit

Shopmobility

Shopmobility offers scooter and wheelchair hire from 10.00am to 3.00pm, Monday to Thursday.

To pre‑book the service or for further information, please contact Shopmobility directly on 01733 313133. You’ll find them on the 11th floor of the Green Car Park.

Out‑of‑hours wheelchair hire is also available from Unity, located on the ground floor, at a cost of £5 per hire. Availability is as follows:

Monday – Wednesday: 3.00pm – 5.00pm
Thursday: 3.00pm – 8.00pm
Friday – Saturday: 10.00am – 5.00pm
Sunday: 11.00am – 4.00pm

Customer Services

For any enquiries, feel free to contact us on 01733 311 666, or email us at customerservice@queensgatecm.co.uk

Lost Property

If you lose something when you’re at Queensgate, you can contact our Management Office by phone on 01733 311 666 (then press option 2) or by email at customerservice@queensgatecm.co.uk Contact the stores you visited too, as some of them also hold lost property.

You can normally only claim items during office hours. We only hold the items we find for six weeks, and perishable items are kept for one day. If you lose your bank or credit cards, first contact your bank to the cancel cards, then let the police know.