At Queensgate, the safety and wellbeing of our visitors, retailers and colleagues is always our top priority.
On Wednesday 17th June, we hosted a multi-agency training exercise designed to bring together key emergency services and on-site teams in a realistic scenario. These exercises are an essential part of ensuring we are fully prepared to respond effectively to a wide range of situations.
Working in collaboration with Cambridgeshire Fire and Rescue, East of England Ambulance Service and Cambridgeshire Police, the exercise allowed teams to practise coordinated responses in real time. Alongside our partners, our Savills Safety+ team and Queensgate security area managers were also on site, playing a key role in the operation.
Exercises like this are carefully planned to create realistic environments, helping everyone involved to test procedures, improve communication and strengthen decision-making under pressure. While they take place behind the scenes, their impact is incredibly important in ensuring a safe and secure environment for everyone who visits Queensgate.
Strong partnerships are at the heart of what we do. By working closely with local emergency services and regularly reviewing our processes, we are continually evolving and strengthening our approach to safety.
For our visitors, this means you can enjoy your time at Queensgate with confidence, knowing that robust plans are in place and that teams are trained, prepared and ready to respond if ever needed.
We’d like to extend our thanks to all the agencies and teams involved for their professionalism, collaboration and ongoing commitment to keeping our community safe.
At Queensgate, safety isn’t just a priority — it’s a continuous commitment.